Teknon ZWTeknon ZW
AI automation · Logistics

AI systems built for how freight actually moves.

Dispatch, tracking, and exception handling still run on phones and inboxes while shippers ask where their load is. We build the automation layer that keeps the fleet, the customer, and the back office on the same page.

Currently taking 3 engagements for Q3 2026
Dispatch · tracking · billingTMS-connectedEDI + API bridged
Teknon ZW · logistics audit · live
waiting for session…
live
Check-call bot
318 loads
running
Shipper updates
112 msgs
live
Exception queue
9 open
queued
Invoice audit
EOD
-52%
check-call time
+28%
on-time %
3–5 wk
first flow live
24/7
customer visibility
/ The problem

The load is fine. The comms aren't.

Drivers, dispatch, and shippers work on different clocks and different channels. Exceptions get discovered when a customer calls, not when they happen.

Check-calls and status updates eat dispatcher hours that should go to problem loads.

Exceptions, detention, reroutes, missing PODs, live in inboxes and text threads.

Rate quotes and appointments are re-typed across systems that should just talk.

/ What we automate

One workflow first. Then the operating system.

We start where the friction is loudest, prove the ROI, then connect the next workflow. Same operating layer, growing coverage.

01
Dispatch copilots

AI-assisted load matching and driver messaging inside your TMS.

02
Track & trace

Auto check-calls, ELD/EDI ingestion, and proactive shipper updates.

03
Appointment ops

Voice and portal booking for docks and warehouses, 24/7.

04
Exception handling

Detention, reroute, and POD triage with escalation paths.

05
Quoting & pricing

Rate assist tied to lane history and current market signals.

06
Billing & audit

Auto-audit invoices, POD attachment, and dispute drafting.

/ Built to trust

Freight-grade reliability and control.

Why ungoverned AI fails in logistics

A wrong appointment or missed detention claim costs real money and burns customer trust. Blind automation breaks lanes.

How we keep it accountable

Scoped writes to TMS, dispatcher sign-off on customer-visible changes, full audit trails, and clean rollback for every automated action.

/ The backbone

Connected to the systems the fleet already runs.

TMS, ELDs, EDI, driver apps, shipper portals, and the productivity tools ops already lives in.

McLeodSamsaraproject44TwilioSnowflakeAWSOpenAISalesforceSlackMicrosoft 365and many more…
/ What clients see
-52%
check-call time
+28%
on-time %
+19%
dispatcher capacity
4 wks
first flow live
/ From the field
Our dispatchers stopped chasing check-calls and started fixing actual problems. Shippers noticed within a week.
Kevin Nash
Ops Director, regional 3PL
/ Frequently asked

Logistics AI, answered.

Anything else, send us your details. We'll ride along with dispatch and tell you which flow pays back first.

Do you work with our TMS?+

Yes. We connect to McLeod, MercuryGate, Turvo, and homegrown TMS via API or RPA where needed.

What about EDI?+

We map to your existing EDI stack. Where partners are API-only, we bridge both.

Will drivers have to learn a new app?+

No. Messaging runs through the app they already use.

How do you protect against wrong updates?+

Every customer-visible change is scoped, logged, and, where sensitive, dispatcher-approved.

How fast can we go live?+

Three to five weeks for the first flow, typically check-calls or exception triage.

/ Ready to grow?

Ready to rebuild logistics & transport operations?

Fill in the form below. We'll map the first workflow worth automating and outline what a working system looks like for your team.

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Serving clients
across Zimbabwe
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