Dispatch, tracking, and exception handling still run on phones and inboxes while shippers ask where their load is. We build the automation layer that keeps the fleet, the customer, and the back office on the same page.
Drivers, dispatch, and shippers work on different clocks and different channels. Exceptions get discovered when a customer calls, not when they happen.
Check-calls and status updates eat dispatcher hours that should go to problem loads.
Exceptions, detention, reroutes, missing PODs, live in inboxes and text threads.
Rate quotes and appointments are re-typed across systems that should just talk.
We start where the friction is loudest, prove the ROI, then connect the next workflow. Same operating layer, growing coverage.
AI-assisted load matching and driver messaging inside your TMS.
Auto check-calls, ELD/EDI ingestion, and proactive shipper updates.
Voice and portal booking for docks and warehouses, 24/7.
Detention, reroute, and POD triage with escalation paths.
Rate assist tied to lane history and current market signals.
Auto-audit invoices, POD attachment, and dispute drafting.
A wrong appointment or missed detention claim costs real money and burns customer trust. Blind automation breaks lanes.
Scoped writes to TMS, dispatcher sign-off on customer-visible changes, full audit trails, and clean rollback for every automated action.
TMS, ELDs, EDI, driver apps, shipper portals, and the productivity tools ops already lives in.
“Our dispatchers stopped chasing check-calls and started fixing actual problems. Shippers noticed within a week.”
Anything else, send us your details. We'll ride along with dispatch and tell you which flow pays back first.
Yes. We connect to McLeod, MercuryGate, Turvo, and homegrown TMS via API or RPA where needed.
We map to your existing EDI stack. Where partners are API-only, we bridge both.
No. Messaging runs through the app they already use.
Every customer-visible change is scoped, logged, and, where sensitive, dispatcher-approved.
Three to five weeks for the first flow, typically check-calls or exception triage.
Fill in the form below. We'll map the first workflow worth automating and outline what a working system looks like for your team.
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